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Communicating Effectively with Your Consumers
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To learn more about Myers-Briggs Type Indicator®, visit http://www.myersbriggs.org. Nobles Research now offers the Myers-Briggs Type Indicator to enrich the personal and professional lives of our clients. Team-building workshops are available to enhance communications and problem-solving.
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Communicating effectively with potential consumers is essential to creating awareness, desire and interest for your products and services. Doing this effectively requires an in-depth understanding of them. How do they prefer to receive information? How do they prefer to make decisions?
Dr. Carl Jung, a Swiss psychoanalyst, spent considerable time studying people worldwide in the early 1900's. Through his observations, he concluded that people have a preference for how they direct and gather energy (Extraversion vs. Introversion), a preference for how they collect information (Sensing vs. Intuition) and a preference for how they make decisions (Thinking vs. Feeling). His theories were made applicable to the masses through the Myers-Briggs Type Indicator®.
Collecting Information: Sensing Types and Intuitive Types
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Sensing Preference |
Intuitive Preference |
| Description |
- Prefer to collect information using the five senses
- Focus on concrete, factual, practical data
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- Collect information to identify patterns, connections and possibilities
- Want to see big picture
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| Approaches |
- Provide concrete, factual details
- Show step-by-step how product works
- Appeal to the five senses
- Display practical applications
- Sampling or free trials appeal to senses
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- Show possibilities, new uses
- Symbols, visuals and metaphors are helpful
- Communicate future or long-term benefits
- Show how product fits into their lives
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| % of pop. |
- 72% of males, 75% of females
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- 28% of males, 25% of females
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Making Decisions: Thinking Types and Feeling Types
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Thinking Preference |
Feeling Preference |
| Description |
- Use logic and reason to make decisions
- Want to understand how product works
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- Use value system to make decisions
- Goal is to achieve or maintain harmony
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| Approaches |
- Present information in logical, precise manner
- Show cause and effect
- Provide data where applicable
- Demonstrate superiority, if possible
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- Show how the product / service builds harmony or positively impacts people
- Use testimonials or share personal experience
- Connect with and affirm the values of your target audience
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| % of pop. |
- 57% of males, 25% of females
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- 43% of males, 75% of females
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Things to consider as you create marketing communications to reach your target audience:
- Beware of your own biases in creating communications due to your personal preference. You most likely will create communications according to your preferences.
- Communications relying heavily on symbols and metaphors may not connect with the majority of the population.
- Communications for products / services directed towards women should seek to build a personal connection.
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Phone: (813) 977-7700
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